Pre-Admission Assessment
Before treatment begins, APN starts with a confidential conversation to understand your current situation, history, goals, and immediate needs so the team can recommend the most appropriate level of care and location.
This step is crucial because it helps ensure recommendations are informed by these practical factors, making your treatment possible and appropriately matched with your circumstances.
What the Pre-admission Assessment Covers
Your first contact is a free, confidential conversation with a member of the APN team. During that conversation, we learn your story, determine whether any of our programs are the right fit, and help identify the level of care that best suits you.
The conversation typically covers:
- Substance use history (types of substances, frequency, duration, previous withdrawal experiences)
- Mental health symptoms and diagnoses
- Medical conditions and current medications
- Previous treatment experiences and what worked or didn't
- Family and social situation
- Employment and logistical considerations
- Insurance or payment questions
The admissions timeline depends on your clinical needs, insurance verification, and the level of care being considered. APN offers 24/7 contact so the process can begin as soon as you are ready.
Take The First Step
The hardest part of getting help is picking up the phone. We can handle everything after that. Call APN admissions at 855.232.8217 any time, day or night. Or verify your insurance online to understand your coverage before we talk.
You share
A few questions, in your own time.
We listen
An admissions specialist reviews personally.
You decide
Free, confidential, no obligation.
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How The Process Works, Step-By-Step
1.Initial Phone Screening
Call 855.232.8217 to speak with an admissions counselor, available 24/7. You can call for yourself, or a family member can call on your behalf. The counselor will ask about your current situation and immediate needs.
2.Clinical Evaluation
If more detail is needed, we complete a deeper evaluation to clarify your needs and guide treatment planning. For clients who need more diagnostic clarity, we also offer in-person multiday evaluations at APN Denver, APN Dallas-Fort Worth, and APN Lodge.
3.Insurance Verification
APN offers free, no-obligation insurance verification before admission and explains coverage before you move forward. In-network partners include TriWest, First Health, MultiPlan, Claritev, and UCHealth. Many out-of-network plans are also accepted.
4.Treatment Recommendation
After the assessment, APN recommends a level of care, a program, and a location that fit your needs. This information helps you consider the details of your next step before committing to admission.
5.Admission Coordination
Once you decide to move forward, the admissions team helps coordinate the logistics for the recommended program and location, whether care begins in Colorado, Texas, or through APN’s virtual platform.
Why The Assessment Is an Important Step
A thorough assessment helps avoid a one-size-fits-all admission. APN offers multiple levels of care, including detox, residential treatment, PHP, IOP, behavioral health assessments, and virtual services, so the recommendation should reflect what you specifically need. APN uses the information gathered during this process to recommend the best starting point for you.
Multiday Evaluations for Complex Cases
Some situations require more than a single phone call. APN offers behavioral health assessments and in-person multiday evaluations for clients who need deeper diagnostic clarification and treatment planning.
These evaluations are a way to clarify diagnosis and develop treatment recommendations. Three-day assessments are offered at APN Denver, APN Dallas-Fort Worth, and APN Lodge.
What Makes APN’s Assessment Different
APN’s assessment process stands out because it connects admits to a full continuum of care rather than a single program. Detox, residential treatment, PHP, IOP, behavioral health assessments, and virtual services all support a more tailored treatment plan.
APN also offers specialty programming such as the Professionals Program, the Athletes Track, and programming for Active Duty Military, Veterans, and First Responders. The assessment process can help determine whether one of these paths is a fit for you.
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Frequently Asked Questions
How long does the admission process take?
The initial phone call takes 20 to 40 minutes. From first call to admission, the timeline depends on insurance verification and clinical complexity. Many clients are admitted within 24 to 48 hours. Emergency situations are prioritized.
Can a family member call on my behalf?
Yes. Family members, friends, therapists, and other referring professionals can call our admissions line to start the process. We'll need to speak with the evaluated individual directly before finalizing any clinical recommendations.
What if APN isn't the right fit?
It happens, and we'd rather tell you honestly than admit you to a program that won't serve you well. If our assessment indicates that another facility or level of care would be more appropriate, our team can help with referrals.
Is the assessment confidential?
Completely. All information shared during the admissions process is protected by federal HIPAA regulations and state privacy laws. APN is Joint Commission-accredited, which requires strict adherence to patient confidentiality standards.
Take The First Step
The hardest part of getting help is picking up the phone. We can handle everything after that. Call APN admissions at 855.232.8217 any time, day or night. Or verify your insurance online to understand your coverage before we talk.